Newark, California (EastBayDaily) — Converge Enterprise is currently launched as a fully-functioning, cloud-based CRM solution for small and mid-size businesses. In its next version, Converge Enterprise plans to launch CRM solution with integrated web meeting and file management solutions, so that users do not have to buy third-party integrations.
Converge Enterprise is designed to be a complete sales, marketing and communication solution to SMBs. Volumes of research and R&D have been devoted in designing the product and therefore, despite being new in the market, it is already receiving great market response and acceptance from CRM users.
CEO, Manash Chaudhuri in a recent, interview has explained why and how Converge Enterprise CRM solution is different from available market options.
“Salesforce resolves only the sales side of an enterprise and open-source, SugarCRM, applies to small businesses with strong IT team. But, small business users mainly want a software solution that is self-sufficient and will not demand extensive third-party integration for performance enhancement. Moreover, it mustn’t become a burden on their already resource strapped situation by increasing IT budget.”
Web meetings are increasingly becoming popular with global business community. It allows them to reach out to their customers in a forceful way. Web meetings are likely to be more effective in terms of sales, marketing and communication, since it allows one to directly engage his clients on live chats. It is expected to offer more results than email marketing, phone calls and social media engagements combined. Today, there is a wide variety of web conferencing tools available online. Normally, one can integrate a third-party web conferencing app to one’s CRM software to enable web-conferencing services. But, app integration is often expensive and offers no guarantee of optimum performance. To resolve this issue, Converge Enterprise plans to offer inbuilt web conferencing solution from their CRM interface.
“You won’t have to look beyond Converge Enterprise to run your operation. Directly engage your customers and arrange for product demonstrations without leaving your office. Converge Enterprise will provide you with an interface that allows you to directly communicate with your clients from your CRM account,” added Manash Chaudhuri.
In order to make file management and sharing easier, Converge Enterprise will allow inbuilt document management solution for more than 2GB. “You will upload/download and share files from your Converge Enterprise account using single login details.”
Converge Enterprise looks forward to introduce more features in their subsequent upgraded versions so that users don’t have to look beyond a single CRM platform to manage all their business activities. Chaudhuri has already sketched out the plans for Converge Enterprise’s next five releases. There Apps Store is underway that will allow users search for easy plugins for popular third-party apps to integrate to their Converge Enterprise interface to enhance the performance of the application.
About Converge Enterprise Converge Enterprise, web-based, simple, CRM solution, for small and mid-sized businesses. It is designed to offer comprehensive sales, marketing and communication solution to small business users. Designed by a Silicon Valley based company it offers CRM solution that has integrated features like Email Integration, POS Integration, Voice/Fax/SMS Integration, Social Media Integration, Document Management, Role-Based Security, Campaign Management, DRIP Marketing etc. For more information contact: info(at)convergeenterprise(dot)com. Or, sign-up for 30 day free trial: convergeenterprise.com/signup.html.
Converge Enterprise Inc