eTouch SamePage Publishes Enterprise Wiki Case Study on Penchant/3PD’s Content Migration

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Fremont, California (EastBayDaily) — eTouch SamePage, a dynamic enterprise wiki, today announced it has published a case study describing Penchant Software’s content migration to SamePage. Penchant Software is the Software Development and Architecture division of 3PD, the nation’s largest direct-to-home delivery company.

Highlights of the enterprise case study include: Penchant found eTouch SamePage out of a need to regularly update and share a 1000-plus-page help system. SamePage’s Universal Import Tool enabled Penchant to seamlessly and quickly migrate two very large help system, including all of its content, historical data and hyperlinks. Universal search functions allows for complete and quick searches of all content – necessary for troubleshooting and customer support.

“SamePage removed all of our choke points… It’s a million times better process for managing and updating content,” explains Dave Collins, founder of Penchant Software and now senior vice president of IT for 3PD. “The sky’s the limit. SamePage is an easy way to quickly organize a large amount of content. It doesn’t need much training – it’s more about ensuring the content each user needs is developed and readily accessible.”

Download the free enterprise wiki case study.

About 3PD 3PD is one of North America’s largest providers of last-mile logistics and delivery services. 3PD makes nearly 5 million residential, business and job site deliveries per year, using nearly 1,500 highly qualified, uniformed delivery teams and operates an extensive fleet of 1,500 units to meet the unique needs of our clients. For more information, visit http://3pd.com/.

About eTouch SamePage SamePage is a product of eTouch Systems, a leading provider of enterprise-class wiki solutions and consulting services that leverage technology solutions and help organizations share their collective knowledge, insights and creativity. SamePage is a scalable and dynamic wiki that enables its users to improve collaboration, save money and streamline decision making in a secure, well-supported environment. SamePage is used by medium and large enterprises around the world, including Alcatel-Lucent, NASA, Citrix, Hestia, Teradyne, Siemens, NY State Unified Court System and ADP, as well as by strategic partners, such as Cisco/WebEx and Salesforce.com. For more information, visit http://www.etouch.net.

eTouch Systems, eTouch SamePage, and all other eTouch Systems product and service names are trademarks or registered trademarks of eTouch Systems, Inc. All other trademarks or registered trademarks herein are property of their respective owners.

Contacts

Abbe Solomon
eTouch SamePage
408-533-2065

Devang Mehta
eTouch SamePage
510-795-4800