Oakland, California (EastBayDaily) — Within just the past two weeks, local chiropractor Dr. Robert Townsend of Oakland, CA has doubled the square footage of his clinic from 200 square feet to 570 square feet, adding enough new space for an exam room and two state-of-the-art adjusting bays. Dr. Townsend explains, “I’m really excited about the expansion and all of the other changes we’re introducing this fall. We've been open at the current location for about two and a half years. With the number of walk-in patients continuing to grow, it was time to expand. More space means more privacy and comfort for our patients and better patient flow. We’re also preparing ourselves for the roll-out of the Affordable Care Act, which may help many previously uninsured patients have easier access to our services.”
At the same time his team is putting the finishing touches on the office expansion, Dr. Townsend is also introducing new limited-term care plans, updating the practice’s online scheduling and payment systems, and giving the practice a new name that describes his flexible approach to serving patients: Walk-In Chiropractic. Dr. Townsend explains that all of these changes are related—they’re all about giving patients greater access and more convenience.
“Our limited-term care plans mean patients can get streamlined access to care on a shorter-term basis with less of an ongoing financial burden to worry about. The typical limited-term care plan consists of a $77 exam and adjustment with two additional follow-up visits at $40 each. This approach means treatment is focused and costs are reduced for patients.” Dr. Townsend says, “For many patients with neck, lower back, carpal tunnel, headache and sciatica issues, limited-term care equates to affordable short-term treatment. It is very important to me that our patients’ needs are met in the most economical way for them. We are already seeing an increase in patient numbers as people learn about this new alternative.”
Whether a patient wants to schedule an appointment or is trying to fit in a visit between other errands, Dr. Townsend is committed to making it as easy as possible. By using the practice’s website, http://www.oaklandchiropractor.net, chiropractic patients are able to schedule their own appointments with a click of a button and even pay online. Walk-ins have always been welcome and encouraged at the clinic. Walk-in hours are Monday through Thursday, 8:30 AM to 12:00 PM and 3:00 PM to 6:00 PM. “It has been very exciting to see the growing number of walk-in patients who are taking advantage of these hours, so how could we resist changing our name to ‘Walk-In Chiropractic’?” says Dr. Townsend. “We want it to be easy for patients to get in any way they can. Making walk-ins the cornerstone of our practice just seemed to make sense, along with allowing our patients to schedule visits and pay online. Increasingly, I’m seeing more and more patients who prefer to use their computers to make their appointments and pay their bills. Well, we can do that.”
Dr. Townsend’s 5-star patient ratings and glowing online reviews are just one sign of his clinic’s commitment to high-quality, affordable patient care. “We’re looking forward to continuing to build on our strong reputation in the community by providing the kind of accessible, flexible and effective healthcare our neighbors need.”
About Walk-In Chiropractic
Walk-In Chiropractic is the premiere family wellness center in Oakland, providing chiropractic care, massage therapy and wellness programs. The practice offers relief from chronic pain, back pain, headaches, whiplash, sports injuries and more.
Walk-In Chiropractic 3718 Grand Ave #3 Oakland, CA 94610 (510) 708-9363 http://oaklandchiropractor.net
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