Soffront Named 2013 CRM Excellence Award Winner by CUSTOMER Magazine

Fremont, California (EastBayDaily) — Soffront Software Inc., announced today that TMC, a global, integrated media company, has named Soffront’s Enterprise CRM as a recipient of a 2013 CRM Excellence Award, presented by CUSTOMER magazine. CUSTOMER has been the premier publication in the CRM, contact center and teleservices industries since 1982.

Soffront was recognized for delivering measurable business improvements to Imagetek Inc., a national leader in the enterprise content management (ECM) and business process automation industry. Using Soffront’s Enterprise CRM, Imagetek was able to integrate all departments and attain automated 360-degree view of clients.

“We’re proud to receive this prestigious award from CUSTOMER magazine,” said Manu Das, President of Soffront. “Soffront’s integrated CRM suite removes silos of information in an organization. Soffront CRM allows customers to view information from all angles without any artificial constraints. Soffront guarantees all CRM implementations and empowers customers with powerful visual tools to maintain and extend their CRM without writing code or hiring expensive consultants. With an affordable integrated suite, all departments work together seamlessly in a single solution and achieve the maximum ROI.”

“The 14th Annual CRM Excellence Awards has recognized Soffront for being a true CRM partner to its customers and clients,” said Rich Tehrani, TMC’s CEO and Group Editor-in-Chief.

Soffront has demonstrated to the editors of CUSTOMER magazine that Soffront’s Enterprise CRM improved the processes of their clients’ businesses by streamlining and facilitating the flow of information,” added Tehrani.

Based on hard data, the CRM Excellence Awards rely on facts and statistics demonstrating the improvements that the winner’s product has made in a client’s business. Winners were chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer.

The 2013 CRM Excellence Award winners can be found in the May issue of CUSTOMER magazine.

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About Soffront For over twenty years, Soffront has provided CRM solutions for small-to-medium sized and enterprise companies. Soffront’s integrated CRM includes sales, marketing, customer service, knowledge base, help desk, project management, asset management, RMA, issue tracking and more. Soffront is the most customizable CRM in the industry that readily adapts to a company’s processes, workflows, and users. With on-demand or on-site options, Soffront is quick to deploy and easy to use with a desktop, laptop or a mobile device. Soffront is privately held, debt-free, and profitable.

ABOUT TMC TMC is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and Cloud Computing. TMCnet is read by as many as 1.5 million unique visitors each month, and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the world’s leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5 Summit; Super Wi-Fi Summit, CVx; AstriCon; StartupCamp, and more. Visit TMC Events for a complete listing and further information.

For more information about TMC, visit

Soffront Contact: Sudipto Ghosh 510-413-9000 ext. 134 sudiptog(at)soffront(dot)com

TMC Contact: Frank Coppola TMC 203-852-6800 ext. 131 Email fcoppola(at)tmcnet(dot)com


Sudipto Ghosh
Soffront Software, Inc.

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