Fremont, California (EastBayDaily) — Zenprise is the only BlackBerry monitoring solution that collects and analyzes data across the BlackBerry Enterprise Server (BES), Exchange, and Active Directory infrastructure. Zenprise both monitors and troubleshoots the BlackBerry environment, significantly reducing the volume of alerts administrators receive when a problem occurs. The BES monitoring software provides a holistic view of the entire environment affecting the BlackBerry service. In addition to monitoring BES, Zenprise also checks wireless carrier availability, Active Directory health, RIM SRP availability, WAN/LAN network performance, and overall Exchange server health.
“No single IT administrator can monitor every issue that affects the BlackBerry Enterprise Server,” said Jayaram Bhat, CEO of Zenprise. “Zenprise gives enterprise customers at all IT staff levels, from the help desk to the mobile administrator, the ability to proactively identify and resolve BlackBerry user issues.”
New Zenprise 3.3 Key Features
Zenprise 3.3 Pricing and Availability
Existing Zenprise customers will receive free software upgrades as part of their license agreement. Zenprise 3.3 is generally available today. Pricing begins at $35 per user for 1000 users.
To learn more about Zenprise proactive troubleshooting for BlackBerry, go to http://www.zenprise.com/blackberry.
A 2007 Gartner Cool Vendor, Zenprise software automatically troubleshoots BlackBerry end user issues. Unlike pure monitoring solutions, Zenprise identifies the root cause of end user issues and provides detailed resolution steps to fix these problems. Founded in 2003, Zenprise is headquartered in Fremont, California and is privately held with funding from investors Bay Partners, Mayfield, and Shasta Ventures. Zenprise’s executive and product teams bring enterprise software experience from companies such as Mercury, EDS, Zambeel, Bay Networks, and Loudcloud. For more information, go to http://www.zenprise.com.